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Test Takers Guide

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What is TOWES?

The Test of Workplace Essential Skills (TOWES) is an assessment tool that uses actual workplace documents to evaluate three out of nine essential skills. TOWES evaluates:

  • Reading Text: The ability to find and use information contained in text, paragraphs, letters, reports, etc.
  • Document Use: The ability to find and use information contained in charts, schematics, icons, lists, tables, signs, etc.
  • Numeracy: The ability to find and use quantitative information like measuring, calculating, scheduling, budgeting, estimating, analyzing data, etc.

Everyone has essential skills! Essential skills are not the technical skill required by a particular occupation, but the skills used in all occupations. They are generic, transferable, enabling skills that help people perform the tasks necessary to succeed in their job. What differs between occupations is the level of skill required and the frequency with which the skill is used. For example, some workers read emails every day while other read long technical reports monthly. Both of these activities are reading tasks, but one is much more difficult than the other.

When you write TOWES you will assume the role of a worker who has been asked to perform a workplace task. Each task, or question, will require you to use at least one of the three essential skills. Results from your TOWES test will determine your skill level in reading text, document use and numeracy.

The Government of Canada has conducted research with thousands of workers across the country to create Essential Skill Profiles. The Essential Skill Profiles outline the skills needed for work in over 200 occupations. You can compare your TOWES score with the Essential Skill Profiles to:

  • Determine if you have the essential skills needed for various occupations.
  • Evaluate areas that you need to improve if you would like to work in a particular job.
  • Highlight your essential skill competencies with a potential employer.

Click here for additional information.

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About the Test

TOWES can typically be completed within 2 to 2 ½ hours. TOWES tests contain about 18 problem sets - a problem set is made up of an authentic workplace document and a series of questions or "tasks" directly related to the document. Although you may not be familiar with the subject matter of the document, all the information needed to answer the questions is contained within the material provided. You should be able to answer the question or "perform" the task because your essential skills are transferable from one environment to another!

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Which Test are you Writing?

All TOWES tests measure the same three essential skills - Reading Text, Document Use and Numeracy. The difference between the following tests is based upon the levels of essential skills to be assessed, and in some cases, the types or variations of documents being used. Some of our tests are geared towards specific occupational requirements.

G Series
Our most general TOWES test. There are three versions of this series: GEN 1, GEN 2, GEN 3 - which are each best suited to assess at particular essential skill level ranges.

Sector Series
Our Office and Administration (ADM) and Manufacturing Sector Series (MFG) contain problem sets and workplace documents most associated with these two sectors.

Custom Tests
Custom TOWES Tests have been designed for certain industries. If you have a question about a custom test that you will be writing, please contact your Test Administrator or TOWES.

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How to write a TOWES Test

1. Select a Testing Session
Please contact your local TOWES test administrator to schedule a testing session. To find a contact in your area - please visit the Distributors Section of this site.

If you are in the Calgary area and would like to write the TOWES Test please contact the TOWES Department at (403) 410-3200 or towes@bowvalleycollege.ca.

2. Prepare for Writing TOWES
The best way to prepare for your TOWES test is to review the TOWES Preparation Guide. The Preparation Guide includes some tips for writing TOWES and includes a practice problem set, along with the steps for solving the questions, so that you become familiar with the types of questions that appear on TOWES. You can download a copy of the prep-guide. If you have unable to access an electronic version, please contact your TOWES Test Administrator.

There are many additional online resources available to help you prepare for the TOWES Test, so please take advantage of them! Your TOWES test score can significantly increase if you spend time reviewing the essential skills and practice problem sets.

  • Click here to view the TOWES Prep Guide (PDF).
  • Click here to visit the Measure Up! website to practice problem sets.
  • Click here to view a sample TOWES test booklet (PDF).
  • Click here to view TOWES Additional Resources & Links (PDF).

3. Gather Equipment
TOWES is a paper and pencil test. You will need a pen/pencil, highlighter and a basic calculator to successfully complete your test. You should also remember to bring your glasses if you have difficulty reading small text.

The following items will not be permitted in your testing session: programmable calculators, PDA's, cellular phones and dictionaries (including electronic or translation dictionaries). Please note: test markers will not deduct marks for incorrect spelling.

4. Writing the Test
Carefully read the test instructions and test questions. The questions on the test are not designed to trick you, however, if you rush through the problem sets you may miss important information needed to answer the questions. Attempt all questions on the test - you will not loose marks for incorrect answers. Make sure that your answer is clear to the test marker, if the test marker is uncertain about what you intended for your answer they will mark your response as incorrect.

Please keep your own record of your TOWES test booklet number. This will be required if you need additional copies of your results at a later time.

5. Retesting
In some circumstances you may need to rewrite TOWES. There is a mandatory one-month waiting period between testing sessions. Please see your TOWES Test Administrator for more information on retesting.

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Interpreting your TOWES Results?

Test results will be distributed on an on going basis. At your testing session, your test administrator will provide you with all the information you will need to pick up your results. Results will be kept confidential.

You will receive an Individual Results Report that will display your current essential skills levels for Reading Text, Document Use and Numeracy. The report will include examples of how your essential skill levels relate to typical workplace tasks and will suggest skills to build on.

Some Individual Results Report will also outline the range of skill levels needed for different occupations profiled by the Government of Canada. This information can help you to evaluate how your essential skill levels compare to the requirements of over 200 occupations profiled by the Government of Canada. You are much more likely to succeed at work if you have the skills needed for your chosen occupation!

Visit the HRSDC (Human Resource Skills Development of Canada) Essential Skills Database to view the required skill levels for your desired profiled occupation.

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Measuring Essential Skills

The complexity of workplace tasks are described on a 5-point scale; Level 1 tasks are considered least difficult and Level 5 tasks are considered most difficult. All occupations require workers to perform a range of tasks at different levels, but some occupations require workers to perform more difficult tasks on a frequent basis.

Click here to open the Essential Skills Definitions file (PDF) and view a chart that provides examples of how the essential skill levels (1 to 5) relate to different workplace tasks

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  • Click here to view the Bow Valley College - Course: College Success 101 Student Handout (PDF)
Page Updated: Tuesday, July 22, 2008